FAQ
Everything you need to know about working with NeedASite. Don't see your question? Just ask.
Our Starter plan begins at $2,400 for a single-page website. Professional is $2,900 for up to 5 pages, and Premium is $4,800 for up to 10 pages with custom features. All plans include a monthly hosting and support fee.
Hosting, SSL security, site maintenance, uptime monitoring, and dedicated support hours. Starter and Professional plans include 1 hour of support per month ($100/mo). Premium includes 4 hours of support and content updates per month ($200/mo) with priority response.
Yes. Hosting is fully included in your monthly plan. You don't need to set up or pay for hosting separately. We handle everything — servers, SSL, uptime, security.
Yes — your domain (like yourbusiness.com) is purchased separately, typically around $12–15/year through a registrar like Namecheap. We'll walk you through the entire process and help you choose the right domain. You own it directly.
No. You pay the one-time build fee, then the monthly hosting and support fee. That's it. If you ever want additional work beyond your included support hours, we'll quote you upfront before doing anything.
Timeline depends on the project scope, how quickly we receive your content, and how many revision rounds are needed. We'll give you an estimated timeline during our initial conversation so you know what to expect.
The basics: your business name, logo (if you have one), the services or products you offer, any photos you'd like to use, and a general sense of what you want. Don't worry if you don't have everything figured out — we'll guide you through it.
That's fine. We can work with high-quality stock images and help you choose fonts and colors that match your brand. If you need a logo designed, we can discuss that separately.
Starter includes 2 rounds of revisions, Professional includes 3, and Premium includes 5. In practice, we work collaboratively throughout the process — most clients are happy well within their revision count.
Yes, 100%. You own all the content, design, and code. If you ever want to move your site to a different host or provider, we'll export everything and help you transition.
Your monthly plan includes support hours specifically for updates. Rather than handing you a complex content management system, we handle changes for you — just email us what you need changed. It's simpler and the result is always polished.
Text changes, photo swaps, hours updates, adding a new section, minor layout tweaks — anything that fits within your monthly support hours. For larger changes (new pages, redesigns, new features), we'll give you a separate quote.
Yes, you can cancel anytime. Your site files are yours and we'll export everything. Note that without the monthly plan, hosting and support would stop — but you're free to host the site yourself or with another provider.
No — while we're based in Chicago, we work with small businesses across the United States. Everything is handled remotely via email, phone, or video call.
Any small business that needs a website: restaurants, contractors, salons, consultants, retail shops, healthcare providers, professional services, and more. If you have a business and need a website, we can help.
Yes. Every site we build includes SEO fundamentals — clean code, proper meta tags, structured data, fast load times, and mobile optimization. We also include structured data markup that helps your business appear in AI-powered search results from Google Gemini, ChatGPT, and Perplexity.